REVIEW LIBRARY
The Review Library is a place where you can practice and improve your Business English. It has simple quizzes, activities, and exercises to help you remember important words and phrases. Use it to feel more confident and ready for work conversations!
Vocabulary Quiz
Instructions: Choose the correct vocabulary that is being described in each lesson.
LESSON 1
Lesson 1 - Office Essentials and Equipment
Question 1
A dedicated space in an office where people gather to discuss work matters and hold presentations.
Question 2
A surface typically mounted on a wall, used for writing, drawing, or displaying information during meetings and presentations.
Question 3
A device that creates large visual displays by projecting images onto a screen or wall.
Question 4
A small metal clip used to hold papers together temporarily.
Question 5
A container used to organize and store documents and papers.
Question 6
A device that fastens papers together permanently using small metal wires.
Question 7
A communication device used to make and receive voice calls.
Question 8
An input device with buttons or keys used to type text and numbers into a computer.
Question 9
A device that creates digital copies of physical documents and images.
Question 10
A tool used to store and organize multiple documents with a mechanism to hold papers securely.
LESSON 2
Lesson 2 - Job Titles and Roles
Question 1
A person who oversees a department or organization, responsible for planning, directing, and coordinating operations.
Question 2
A person who works for an organization in exchange for payment, performing specific duties and responsibilities.
Question 3
A person who oversees and monitors the work of other employees, ensuring tasks are completed correctly and efficiently.
Question 4
A person or organization that uses professional services or purchases products from a business.
Question 5
A person who purchases goods or services from a business for personal use.
Question 6
A person who guides and coordinates a group of employees working on a specific project or task.
Question 7
A student or recent graduate gaining work experience in a temporary position within an organization.
Question 8
The highest-ranking executive in a company, responsible for major corporate decisions and overall management.
Question 9
A senior executive who oversees a specific department or function within an organization.
Question 10
A person who provides support to others in an organization, helping with administrative tasks and daily operations.
LESSON 3
Lesson 3 - Business Communication and Meetings
Question 1
A formal document that presents a plan or suggestion for consideration by others.
Question 2
A detailed document that provides information about activities, findings, or progress of a project or task.
Question 3
A planned arrangement of events or activities with specific times and dates.
Question 4
The final date or time by which something must be completed.
Question 5
A conversation or exchange of ideas between two or more people about a specific topic.
Question 6
A creative meeting technique where participants generate ideas and solutions freely without criticism.
Question 7
A meeting conducted over the phone with multiple participants from different locations.
Question 8
Written records of important points and information from a meeting or presentation.
Question 9
The final part or result of a discussion, meeting, or process.
Question 10
A specific task or activity that needs to be completed, typically assigned during a meeting.
LESSON 4
Lesson 4 - Basic Financial Terms
Question 1
The transfer of money from one party to another in exchange for goods or services.
Question 2
Money spent or cost incurred in business operations or daily activities.
Question 3
Fixed regular payment made by an employer to an employee for work performed.
Question 4
The financial gain, calculated by subtracting all expenses from the total revenue.
Question 5
The amount of money needed to purchase, produce, or maintain something.
Question 6
A document that proves a purchase was made and shows the amount paid.
Question 7
A record of financial transactions kept at a bank or financial institution.
Question 8
The total amount of money currently in an account or available for use.
Question 9
A financial obligation or debt that must be paid in the future.
Question 10
An exchange or transfer of goods, services, or money between parties.
LESSON 5
Lesson 5 - Customer Service and Interaction
Question 1
A request made by a customer to purchase goods or services from a business.
Question 2
Work performed by a business to meet customer needs or expectations.
Question 3
A physical item or good that is manufactured and sold to customers.
Question 4
An answer or resolution to a customer's problem or need.
Question 5
Help or guidance provided to customers when they have questions or issues.
Question 6
A guarantee or promise from a company to repair or replace a product within a specific time period.
Question 7
The return of money to a customer who is dissatisfied with a product or service.
Question 8
The measure of how well a company's products or services meet or exceed customer expectations.
Question 9
Help or support provided to customers to meet their needs or resolve their issues.
Question 10
An expression of dissatisfaction with a product, service, or experience from a customer.
LESSON 6
Lesson 6 - Time Management and Schedules
Question 1
The final date or time by which something must be completed.
Question 2
A system for organizing and tracking dates, appointments, and events.
Question 3
A specific piece of work or activity that needs to be accomplished.
Question 4
A detailed proposal or method for achieving an objective or completing work.
Question 5
A desired result or outcome that a person or organization aims to achieve.
Question 6
A notification or alert to help remember important tasks or events.
Question 7
A regular sequence of activities or procedures followed consistently.
Question 8
A pause or rest period between activities or work sessions.
Question 9
The ability to accomplish something with minimal wasted effort or resources.
Question 10
The rate at which work is performed or tasks are completed successfully.
Business Communication Quiz
Instructions: Choose the most appropriate response for the situation.
PART 1
PART 2
Word Categorization
Instructions: Drag the words to their corresponding group. If the word turns red, you need to put the word in its correct box.
Word Box
Projector
Paperclip
Folder
Stapler
Telephone
Intern
CEO
Director
Assistant
Consultant
Agenda
Minutes
Presentation
Evaluation
Proposal
Balance
Debt
Asset
Liability
Investment
Transaction
Warranty
Policy
Refund
Follow-up
Customer Satisfaction
Productivity
Timetable
Timeline
Checklist
Milestone